Privacy Policy

1. Introduction

At Titan Transfer, operated under Titan Group BV, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us. By using our services, you agree to the practices outlined in this policy.

2. Information We Collect

We may collect the following types of personal data from you:

2.1. Contact Information

• Full Name
• Email Address: info@titantransfers.be
• Phone Number: +32475914004

2.2. Booking Information

• Pick-up and drop-off locations.
• Booking details such as dates, times, and service preferences.

2.3. Payment Information

• Payment details for processing transactions (handled securely by third-party payment providers).

2.4. Automatically Collected Data

• IP address and device information for security and analytics.
• Usage data, such as interactions with our website or app.

2.5. Communication Details

• Messages sent to our WhatsApp number (+32475914004) or via email.

3. How We Use Your Data

We use your personal data to:

1. Process and manage bookings.
2. Communicate important updates regarding your bookings or our services.
3. Improve our services and user experience.
4. Comply with legal and regulatory obligations.
5. Provide customer support via WhatsApp, email, or phone.

4. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your data with:

1. Service Providers: For payment processing, booking management, and analytics.
2. Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, or alteration. This includes secure servers and encrypted communication channels.

6. Your Rights

You have the following rights regarding your personal data:

1. Access and Correction: Request a copy of the data we hold about you or ask for corrections.
2. Deletion: Request the deletion of your personal data, subject to legal obligations.
3. Restriction: Restrict how your data is processed under certain circumstances.
4. Data Portability: Request a copy of your data in a portable format.

To exercise your rights, contact us at info@titantransfers.be.

7. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage or disable cookies in your browser settings.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. International Data Transfers

As our services are primarily based in Belgium, your data will be processed in compliance with European GDPR standards. For international users, we ensure adequate data protection measures are in place.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Titan Group BV
• Address: Tony van Oslaan 8, 9140, Temse, Oost-Vlaanderen, Belgium
• Email: info@titantransfers.be
• WhatsApp: +32475914004

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